On-Demand Web Seminars

2011 Catastrophes: How Bad is Bad?

December 12, 2011

The insurance industry will remember 2011 for an extraordinary number of catastrophes around the world. In the United States, record numbers of tornadoes tore through many areas and caused substantial damage in such places as Tuscaloosa and Birmingham, Alabama, and Joplin, Missouri. And by September 1, we had faced an unusual 11 named Atlantic storms, with number 12 on the doorstep. Hurricane Irene struck parts of the United States that have not seen a major storm in many years. In this presentation, you'll hear about the events causing concern throughout the industry.

QC3: Helping You Find the Correct Commercial Classification Codes Quickly and Easily

November 14, 2011

ISO has developed QC3 (Query Commercial Classification Code) — a quick online lookup tool for underwriters, actuaries, and risk managers. QC3 gives you lists of workers compensation and general liability classification codes, descriptions for the codes listed, references to the government Standard Industrial Classification (SIC) codes, and references to the National American Industry Classification System (NAICS) codes. In this session, you’ll learn how QC3 can help you correctly underwrite an account from inception.

New Insurance Program Algorithms for Efficient Implementation

October 24, 2011

Automating ISO insurance programs requires great attention to detail. ISO now offers significantly enhanced tools to help you manage the process. Our newly formatted algorithm files provide implementation-level details for several processing steps, including premium calculations, forms attachment logic, premium stat code assignment, and business edits. Conveniently, the algorithms are available in Microsoft Excel and XML. In this session, you'll explore the scope and structure of the algorithms. You'll also learn about how the ISO tools can help you define your requirements and automate the rules.

ISO 2012 Commercial Property Revisions

October 3, 2011

Mapping technology is everywhere, and it’s rapidly becoming the way to visualize risk concentration, identify new markets, manage catastrophe and underwriting risk, and instantly qualify new business. In this session, you’ll learn how the many available data sets — both public and proprietary — can enrich your book of business and give you easy-to-use analytics to improve your results.

New Horizons in Insurer Enterprise Risk Management

September 26, 2011

Mapping technology is everywhere, and it’s rapidly becoming the way to visualize risk concentration, identify new markets, manage catastrophe and underwriting risk, and instantly qualify new business. In this session, you’ll learn how the many available data sets — both public and proprietary — can enrich your book of business and give you easy-to-use analytics to improve your results.

Using Maps to Identify New Business and Improve your Book of Business

September 19, 2011

Mapping technology is everywhere, and it’s rapidly becoming the way to visualize risk concentration, identify new markets, manage catastrophe and underwriting risk, and instantly qualify new business. In this session, you’ll learn how the many available data sets — both public and proprietary — can enrich your book of business and give you easy-to-use analytics to improve your results.

Premium Audit: Profit Center or Expense?

August 15, 2011

Insurance companies can characterize the premium audit function as a profit center or as an expense. How does your company look at it? Premium concerns, automation, compliance, and regulation all play a part in the analysis. In this session, you’ll explore the issues and learn how state-by-state differences in rules and regulations can affect your premium audit function.

Catastrophe Loss Development

August 8, 2011

ISO has received several inquiries about whether our statistical data shows different loss development patterns for catastrophe and noncatastrophe losses. The answer is yes, though the differences vary according to the size and timing of the catastrophe. In this session, you’ll learn about analytics ISO has developed to help insurers and reinsurers reduce the range of uncertainty in development forecasts. We’ll examine how historical patterns vary for different kinds of catastrophes — and for catastrophe and noncatastrophe losses.

ISO Basic Training: The Lines of Business

August 1, 2011

ISO maintains a full range of standardized insurance coverage programs and pricing for use in today’s complex marketplace. Whether you’re insuring risks in commercial lines or personal standard lines or specialty property lines or auto or liability, ISO’s benchmark programs can help you serve your customers. And we’ve been expanding our offerings considerably. This session, the second in the ISO Basics series, will provide an overview of our line-of-business programs. We’ll focus primarily on policy forms and endorsements and how you can use them to address your own specific needs and those of your policyholders.

Identifying High-Risk Commercial Properties

July 25, 2011

Commercial properties present many complex hazards. If you miss such hazards, they can lead to large losses. In this session, you’ll learn how ISO identifies physical hazards for property and liability coverage, as well as sprinkler deficiencies and impairments. You’ll also hear about ISO’s procedures for notifying underwriters about high-risk conditions we discover during our on-site surveys of commercial properties.

Bind That Quote: The New Age of Prefill Systems, Rules, and Conditional Ordering

June 27, 2011 (special Thursday edition)

You’ve heard about how application prefill can streamline the quoting process and lead to more satisfied customers. Perhaps you’re already using such a system. But to reap the real rewards of prefill, you need to take a few more steps. In this session, you’ll learn how updating your underwriting rules and using conditional ordering of underwriting reports can drive down costs and improve your quote-to-bind ratio.

Understanding the AIR U.S. Hurricane Model

May 19, 2011 (speical Thursday edition)

Hurricane modeling is a hot topic these days. In this session, you’ll learn about AIR Worldwide’s U.S. hurricane model — and about the key differentiators that distinguish it from other available models. You’ll also find out how the AIR model can help you with critical risk management decisions.

ISO Basic Training: What Is ISO?

May 9, 2011

Since 1971, ISO has been a leading source of information about property/casualty insurance risk. But we trace our roots further back than that. In this session, you’ll learn how and why insurers created ISO. You’ll review milestones in the history of ISO, you’ll hear about the broad scope and depth of products and services that make ISO what it is today. You’ll also find out why ISO is the property/casualty insurance industry's leading supplier of statistical, actuarial, underwriting, and claims data — and how we produce that data to serve the insurance industry.

Wind Rating Initiatives for Commercial Property

May 2, 2011

Insured losses from wind have grown dramatically in recent years. Property values have grown significantly in areas exposed to severe wind events — both tornadoes and hurricanes. In this session, you’ll learn about key initiatives underway at ISO to develop and deliver products and services that address this significant peril.

The Importance of Property Characteristics Information

April 18, 2011

Property characteristics — construction, occupancy, fire protection, and hazards — are critical to your underwriting process. But are you storing the data in your system and using it to feed reinsurance models or portfolio analysis? How can you get the necessary data if you haven't been storing it? In this session, you'll hear about gathering data on the characteristics of the properties in your portfolio and using that data in your key processes. 

Building Code Enforcement: What It Means to Your Underwriting

March 21, 2011

ISO’s Building Code Enforcement Grading Schedule® (BCEGS®) evaluates the building codes adopted in a community and how the community enforces them. Many insurers offer premium credits for buildings constructed in communities with favorable BCEGS gradings. So BCEGS encourages implementation and enforcement of effective building codes. In this session, you’ll learn how you can use the program for underwriting and loss control. You’ll also hear about ISO’s initiative to improve the program in 2011.

Reduce Your Exposure to Weather and Climate Risks

March 14, 2011

Insurers need every insight available to anticipate and manage weather and climate risks. In this session, you’ll see how property/casualty insurers can reduce losses with weather forensics. You’ll also learn the three-step process to analyze and mitigate exposure for underwriting and claims.

Tightening the Noose: Innovations in Claim Fraud Detection

February 28, 2011

Claims payments and processing costs consume nearly 80 percent of insurance premiums. What can your company do to optimize your claims workflow? In this session you’ll learn about new ways to expedite payment of meritorious claims and detect fraudulent ones. You’ll also hear about the latest advances in predictive analytics, text mining, and network data analysis and visualization.

Commercial Property Limit of Insurance Revision

January 31, 2011

ISO has introduced revised commercial property limit of insurance (LOI) relativities, which will become effective in 40 states on January 1, 2011. Customers have asked us questions about adapting the revision for their own situations. For example, companies may want to implement later or make modifications. At this session, you’ll hear answers to those questions.

The Housing and Construction Marketplace: Xactware's 2010 Property Report

January 24, 2011

The sluggish economy continued to take its toll in 2010. Efforts to jump-start the recovery led to a few tepid upticks, but the overall effect was slight and transitory. Meanwhile, property reconstruction costs held steady or fell in 2010, as home values continued to decline in many markets. In some cases, those trends caused or widened a gap between the market value of a home and the cost to rebuild it. In this session, you’ll learn about this and other findings of Xactware’s 2010 Property Report, which offers insights into major developments in pricing and claims that will affect the property insurance industry in 2011.

2011 Industry Outlook

January 10, 2011

Scott Stephenson, Verisk’s executive vice president and chief operating officer, shares his insights into the big-picture trends and developments that are changing the competitive dynamics in today’s insurance marketplace. You’ll hear about what it takes for insurers to survive and prosper in an increasingly challenging environment.