Release:Immediate
Contacts:
Susan Boyle / Jessica Riccardi
MWW Group (for ISO)
201-507-9500
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Erie Insurance Lifts Off with ISO’s FlightDeck Application — ISO to Provide Erie with Web-Based Property Survey Management System
JERSEY CITY, N.J., October 14, 2008 — ISO has signed a license agreement to provide Erie Insurance with its FlightDeck™ customized property survey management system. Erie Insurance, a multiline insurance company formed in 1925, is the 21st largest property/casualty insurer in the United States. Erie Insurance intends to roll out the software application to thousands of its agents.
FlightDeck is an intelligent web-based system for managing on-site surveys of residential and commercial properties. Designed for insurers who have in-house survey staffs or use outside vendors, FlightDeck eases administrative workflow by enabling insurers to create industry-standard and company-specific Smart Forms, order surveys, monitor order status, manage quality control, mine data for management reports, and auto-assign by product, agent, territory, or surveyor. FlightDeck also offers insurers the ability to run automated and customized rules-based reviews that ensure form completeness and data verification.
“Erie Insurance is committed to being above all others in service to our policyholders,” said Mike Bova, assistant vice president and manager, Erie Insurance. “ISO’s FlightDeck system will help to improve data quality and decrease turnaround time, making it easier for us to do business and streamline processes for our customers.”
“FlightDeck’s real-time survey ordering lets insurers assign surveys efficiently,” said Neil Spector, vice president of Sales at ISO. “The application’s event log tracks order changes and lets customers cancel orders if necessary. FlightDeck management reports can improve the quality of survey workflow and result in better underwriting decisions for Erie Insurance. In addition, FlightDeck’s data-mining capabilities will provide Erie with additional return on their survey dollars by providing analytic capabilities on properties surveyed.”
About
Erie Insurance Group
Erie Insurance Group is a
multiline insurance company offering auto, home, business, and life
insurance through a network of independent insurance agents. Based in
Erie, Pennsylvania, Erie Insurance Group is the 16th largest automobile
insurer in the United States based on direct premiums written and the
21st largest property/casualty insurer in the United States based on
total lines net premium written. The Group, rated A+ (Superior) by A.M.
Best Company, has more than 3.9 million policies in force and operates
in 11 states and the District of Columbia. Erie Insurance Group ranked
488 on the Fortune 500. Most recently, Erie Insurance earned J.D. Power and
Associates'
award for Highest in Customer Satisfaction with the Auto Insurance
Purchase Experience. This award recognizes the top rankings in J.D.
Power's 2008 Insurance New Buyer Study, which assesses customers'
experience in purchasing a new auto insurance policy. To learn more,
visit www.erieinsurance.com.
About ISO
A leading source of information
about risk, ISO provides data, analytics, and decision-support services
to professionals in many fields, including insurance, finance, real
estate, health services, government, human resources, and risk
management. Using advanced technologies to collect, analyze, develop,
and deliver information, ISO helps customers evaluate and manage risk.
The company draws on vast expertise in actuarial science, insurance
coverages, fire protection, fraud prevention, catastrophe and weather
risk, predictive modeling, data management, economic forecasting,
social and technological trends, and many other fields. To meet the
needs of diverse clients, ISO employs an experienced staff of business
and technical specialists, analysts, and certified professionals. In
the United States and around the world, ISO helps customers protect
people, property, and financial assets.

